Privacy Policy

Last updated: 2025

This Privacy Policy explains how Design Ur Site (“we”, “our”, “us”) collects, uses, stores, and protects your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.

1. Information We Collect

We may collect the following types of information:

  • Personal Identifiable Information: Name, email, phone number, billing address.
  • Account & Service Data: Orders, invoices, hosting login details, project briefs.
  • Payment Information: Processed securely via Stripe (we do not store card details).
  • Technical Information: IP address, browser type, usage data, cookies.
  • Website Interaction Data: Pages viewed, time spent, form submissions.

2. How We Use Your Information

Your information is used for the following purposes:

  • To process orders, payments, and renewals.
  • To deliver services such as web design, hosting, and support.
  • To communicate project updates and customer support.
  • To improve our website’s performance and user experience.
  • To comply with legal or regulatory obligations.

3. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, analyse website traffic, and offer personalised content. You may disable cookies via your browser settings; however, some features may not function properly.

4. Data Storage & Security

We implement industry-standard security measures including:

  • Encrypted SSL connections
  • Secure encrypted databases
  • Restricted access to client information
  • Firewall & server-level security for hosting clients

Your data is stored on secure servers located in Australia and internationally, depending on service requirements.

5. Sharing of Personal Information

We do not sell or trade your information. We may share information only with:

  • Payment processors (Stripe)
  • Hosting infrastructure providers (for hosting accounts)
  • Legal authorities when required

6. Your Rights

You have the right to:

  • Request access to your personal data
  • Request corrections to inaccurate information
  • Request deletion of your data (where legally allowed)

To make a request, contact us at: hello@designursite.com.au

7. Data Retention

We retain your information only for as long as needed for billing, support, legal compliance, and historical reference.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

This Privacy Policy may be updated periodically. The date at the top will reflect the latest version.

10. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, contact us:

Design Ur Site
Email: hello@designursite.com.au
Phone: +61 479 119 627
Website: www.designursite.com.au