Billing & Payment Policy
Last Updated: 2025
This Billing & Payment Policy applies to all purchases made from Design Ur Site, including web design, hosting, graphic design, and subscription services.
1. Accepted Payment Methods
- Stripe (Credit/Debit Cards)
- Bank Transfer (By request only)
2. Invoicing
- Invoices are issued in AUD.
- Payment must be made by the due date stated on the invoice.
- Late payments may result in service suspension.
3. Deposits
- A non-refundable deposit is required before project commencement.
- Work does not begin until the deposit is confirmed.
4. Final Payments
- Final payment is due before delivery of files or website migration.
- No design files, code, or access credentials will be released before payment.
5. Hosting Billing
- Hosting is billed monthly or annually depending on the selected plan.
- Services automatically renew unless cancelled in writing.
- Unpaid hosting invoices result in account suspension after 3 days.
- Termination and data deletion may occur after 14 days of non-payment.
6. Domain Billing
- Domains must be renewed before expiry to avoid loss.
- Domain fees are non-refundable.
7. Additional Charges
- Urgent work surcharges may apply for 24–48 hour turnaround.
- Additional revision rounds will incur extra charges.
- Third-party software, plugins, and licensing fees are billed separately.
8. Chargebacks
Any chargeback attempt will result in immediate service suspension and legal review.
9. Taxes
Prices are listed exclusive of applicable Australian taxes unless stated otherwise.
10. Contact Us
Design Ur Site
Email: hello@designursite.com.au
Phone: +61 479 119 627